Weather radios are warranted for one year from the date of purchase. Specific warranty terms and conditions can be found in the back of your owners manual.

Remove the protective plastic label that says “WARNING” on it.

The WR100 radio has been updated to have the radio respond to the weekly and monthly test with only the visual alert. During the test, the Advisory LED will light up and the "Weekly Test" or “Monthly Test” message will be visible on the display. The radio will not sound the audible alert tone to avoid giving the impression of an actual alarm. The visual response to the test is confirmation that your radio is working properly.

Please check and make sure that the adapter is plugged into the “DC Jack” and not the middle jack in the back of the radio.

Specific Area Message Encoding can be used so your radio only alerts you to warnings in your specific area. There are approximately 600 radio stations across the country that transmit the NOAA Weather Radio (NWR) signal. The National Weather Service uses this signal to broadcast weather conditions, forecasts or alerts. Each transmitter is set to one of seven specific frequencies designated by NOAA for the NWR system. Most radios can monitor any of the seven channels which could include alerts for multiple counties. Many people would like to only hear alerts specific to their immediate vicinity. There is a code that is sent out in the broadcast by the National Weather Service which identifies which county the alert is for. If your radio has S.A.M.E. you can program your radio to only sound the alert if it affects your county or the counties closest to you.

Only the most imminent life and property threatening hazards are broadcasted with the SAME signal and 1050 Hertz warning alarm tone, where the public has to take immediate action to protect themselves and their property. An operational guideline is that messages are alerted only for hazards urgent enough to warrant waking people up in the "middle of the night" or otherwise interrupting someone's activities at any time.

NOAA Weather Radio (NWR) is a nationwide network of radio stations broadcasting continuous weather information direct from a nearby National Weather Service office. NWR broadcasts National Weather Service warnings, watches, forecasts and other hazard information 24 hours a day. For more information visit: http://www.nws.noaa.gov/nwr/

Broadcast range from the weather radio transmitter is approximately 40 miles. The effective range depends on terrain, quality of the receiver, and indoor/outdoor antennas. Before you buy a receiver, make sure your area is covered by one of the transmitters. The goal of the National Weather Service and emergency preparedness agencies is to expand the reach of weather radio broadcasts to cover 95 percent of the U.S. population. Innovative partnerships between the NWS, private industry, and state and local governments are fueling this expansion. You can help foster such partnerships in your community. For more information concerning developing a partnership with the NWS, contact your local weather service office.

To place or track an order, obtain pricing and product information for consumer radio, accessories and parts, email consumersales@midlandradio.com or call  816.241.8500 ext. 261.

There are over 600 broadcast towers covering more than 90% of the United States.

For County Codes information please go to http://www.nws.noaa.gov/nwr/indexnw.htm#sametabl.

No. All orders are shipped via UPS or FedEx which cannot deliver to a PO Box.

All warranties are found on the last page of the owner’s manual.  If your radio needs to be repaired, please follow these simple instructions:

1. Include a money order or a MasterCard/Visa number including name, billing address and expiration date. (No checks will be accepted). Below is a list of repair prices. This price includes repair and return shipping. Weather Monitors: $45.00 CB: $45.00 Side Band: $65.00 Marine: $65.00 FRS/GMRS: $20.00

2. Include a short note outlining what is wrong with the radio.

3. Ship the radio to: Midland Radio Corporation 5900 Parretta Drive Kansas City, MO 64120.

This only pertains to those, whose warranty has expired or those who do not have a copy of their purchase receipt. If your warranty is still in effect, please include a copy of your receipt, a short note explaining what is wrong and the radio. Please ship it to the above address. Please allow 4 to 6 weeks for repair.

Orders placed through our web page are processed by our office staff once each week day, and usually ship the next business day. For example, an order placed late in the day on Monday would be processed on Tuesday and shipped on Wednesday.

Backorders, holidays and other events beyond our control may cause further delays.